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In this Document
| Symptoms |
| Solution |
| References |
Applies to:
Oracle Database – Standard Edition – Version 11.2.0.1 and later
Oracle Universal Installer – Version 11.2.0.1 and later
Oracle Database – Enterprise Edition – Version 11.2.0.1 and later
Information in this document applies to any platform.
Symptoms
While installing 11.2 on Unix/Linux platform below errors appear:
The same error appears while installing Oracle 11.2 on Windows.
CAUSE: Access to the temp directory was not successful.
ACTION: Ensure that the current user has the necessary permissions to access the temp directory.
Cause
For Unix
/tmp has not enough space or no permission to write.
For Windows
Admin Share in C$ is not enabled
Solution
Make Sure that dowloaded software is not corrupt as per below note
Note 549617.1 How To Verify The Integrity Of A Patch/Software Download? [Video]
If still issue persist , please follow below procedure
For Unix
A) Verify /tmp is not Full
1. Verify /tmp file system is not full
$ df /tmp
Filesystem 512-blocks Free %Used Iused %Iused Mounted on
Global 655360 0 100% 3677 43% /tmp
2. Clear out space from /tmp and make sure enough space is available.
3. Verify that Oracle user from which installation is getting done has permissions to write in /tmp location
4. Retry Installation
B )Verify the Mount option of /tmp and Software Media File System
1. Mount the source filesystem (where software medea exist) and the filesystem on which /tmp resides with the same ACL options.
or
2. Copy the installation software to /tmp and retry the installation.
For Windows
A) Verify if c$ Admin share is enabled
1. Enable administrative share for C$ (Please check with your System Admin to do this or See Microsoft document http://support.microsoft.com/kb/314984)
2. Check that it is ok:
– net use \\<hostname>\c$ should work
– the current user (i.e. user in administrator group) should have all privileges on the default share
3. Retry the installation
4. Remove the administrative share again
B) Check if Windows services “OracleRemExecService” is running
Check if Windows services “OracleRemExecService” is running , this service gets created during installtion of 32 bit 64 client , if its running then follow below process:
Remove the OracleRemExecService before doing the Oracle Client 12c Release 1 32-bit or 64-bit installation on the same Microsoft Windows x64 (64-bit) server after installing the Oracle Client 64-bit or 32-bit software .
– Go to the Windows ‘Services’
– Stop OracleRemExecServiceV2
( This service is having a intelligence .Once someone tries to stop it this service gets deleted.
This is due to the fact ,that this service is not running from the Oracle Home like other oracle services ,but from temp .
For example : C:\Users\AppData\Local\Temp\\oraremservicev2\RemoteExecService.exe
)
– Then try to install the Oracle Client 32-bit or 64-bit on the same Microsoft Windows x64 (64-bit) server
C) Check if Windows Service “Server” is not running
Check if Windows Service “Server” is started on the system, if not started then start it and try again installation.
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